6 Dirty Secrets Most Carpet Cleaning Companies Hope You Never Find Out

When choosing a carpet cleaning company be sure to do your research.  Listed below are 6 dirty secrets that carpet cleaning companies hope you never find out:

Dirty Secret 1 – Many carpet cleaning companies utilize sub contractors to perform the work.  Most of the time this means the people working in your home do not have proper training, no background checks and no drug testing.  Be sure that your carpet cleaning company employs long-term, full-time employees.

Dirty Secret 2 – Most carpet cleaning companies do not use any type of rinse agent.  When a rinse agent is not used during the cleaning process it results in detergent being left behind in the carpet fibers.  This results in hard carpet (when it dries) and the left behind detergent is a dirt magnet! When interviewing a prospective carpet cleaning company, simply ask them if they utilize a rinse agent on all projects.

Dirty Secret 3 – Poor extraction.  Unfortunately, most carpet cleaning technicians are not properly trained.  Since they have little or no training they do not employ the correct techniques.  One of the most important steps to carpet cleaning is extraction.  Poor extraction can result in possible mold damage, musky odors, and premature re-soiling.

Dirty Secret 4 – Bait and switch advertising.  Many carpet cleaning companies run advertisements with very low pricing.  Once they arrive to the job site they inform the customer that the advertised price does not include basic steps such as pre-vacuum, pre-conditioner, and furniture moving.  These basic steps should be a part of EVERY carpet cleaning project for no additional charges.

Dirty Secret 5 – Not properly insured.  It is so important to hire a carpet cleaning company (and any service provider you may use) that is properly insured.  At a bare minimum this insurance should include general liability and automobile insurance.

Dirty Secret 6 – Dry vacuum before the Steam Cleaning process.  This is a really simple step that most carpet cleaning companies do not employ.  When you have your carpets professionally cleaned the cleaner should ALWAYS vacuum the carpet with a commercial strength vacuum cleaner.  This removes a great deal of the soil and debris before implementing the Steam Cleaning process.

We hope this information helps the next time you consider having your carpet cleaned.  Please feel free to call us if you would like to schedule a FREE carpet audit.

The Remco Team